Hosted Voice or UCaaS (Unified Communications as a Service) is a type of cloud-based communication platform operating on multiple data centers and maintained by a service provider for small and medium sized businesses. These services provide solutions for small businesses looking to find an inexpensive and feature filled solution for their specific needs. Hosted Voice replaces traditional (basic and costly) landlines phone service you would have with some of the big Telco companies and any older analog phone system equipment. Any call made and received is converted into digital data packets and sent to the receiver via the internet. This process requires a physical server capable of handling the information, which—for non-Hosted Voice—must be installed by your business somewhere on-site. However, with a Hosted Voice, you simply subscribe to a voice provider (like RingCoastal) that already has set up secure servers off-site.
In essence, by subscribing to a Hosted Voice service provider (like RingCoastal), you are essentially outsourcing any infrastructure without losing any of the associated benefits. Using the internet, you simply need to connect your business to your Hosted Voice provider. It’s also a guaranteed way to save money. Hosted Voice providers are also inexpensive compared to your Internet Providers VoIP service or any on-site phone system with equipment!
RingCoastal is a scaled-to-fit Hosted Voice service that includes rich features, great quality of service, customer service and a lower bill, with your business in mind, not our profit margins.
Your business means everything to you, so when you choose RingCoastal as your voice provider, you mean everything to us! We're built to fit your needs, not the other way around!
Hosted Voice technology is a gateway connecting you to your customers while providing scalability and flexibility without the hassle of an expensive on-site telephony system.
